Drivers assigned, informed and ready to board
TDS assigns drivers by availability, qualifications and certification, and Driver Hub gives them real-time manifests, passenger details and seat assignments, with manual and scanned ticket validation.
What drivers and managers get
Driver assignment
Assign drivers by availability, qualifications and certification.
Performance & compliance
Track each driver's history, incidents and compliance audits.
Manifest access
Live access to scheduled stops, routes, vehicles and passenger manifests in Driver Hub.
Passenger status
Update each rider through the journey: expected, boarded, onboard, disembarked, including transfers across routes, vehicles and partners.
Passenger notes
Rider-specific notes such as travel alerts, seat preferences and ADA requirements.
Wheelchair alerts
Drivers are alerted automatically when a passenger needs wheelchair assistance at boarding or disembarking.
Ticket scanning
Camera or hardware scanners validate printed, mobile and QR tickets, including partner carriers' tickets, flag invalid, duplicate or refunded ones, and feed ridership reporting.
Walk-up sales
Drivers can sell tickets and passes to walk-up riders, collect cash and settle later.
Works offline
Driver Hub keeps manifests and ticket data on the device, so boarding carries on when the signal drops.
Passenger lookup
If a rider's phone has died or a ticket is lost, the driver can look the passenger up and confirm the booking, so no one with a valid ticket is left behind.
Manual entry
Record a ticket by hand and attach a photo when it can't be scanned.
Live capacity
A live view of seats on the vehicle helps drivers and dispatch make room for riders as needs come up.
What carriers get
- Smooth boarding
- Accurate manifests
- Operational and ADA compliance
Related products
Dispatch Management
Dispatch Control Center
Bus Tracker
Real-time tracking
Route Planning
Network & schedules
See TDS in action.
A demo with our team, focused on the products you need, with time for your questions.