The digital experience layer for modern transportation networks
Own the customer experience, from search to boarding. Riders expect the seamless experience they get from airlines and major digital platforms, and TDS helps operators deliver it without building custom apps, websites or payment systems from scratch.
One system for every step of the trip
One platform powers your whole digital presence across web, mobile, kiosks and partner channels, so riders get a consistent, trusted experience wherever they meet your brand.
From search to boarding, and back again
Trip discovery & booking
Branded webstores and mobile apps make it easy to search routes, compare options, reserve seats and buy tickets in seconds.
Trip management
Passengers access tickets, change trips, view history and manage accounts from any device, which means fewer support calls and happier riders.
Boarding & travel
Digital boarding passes, QR scanning and real-time trip details simplify station operations and the day of travel.
Post-trip engagement
Account history, loyalty tools and integrated messaging help you build repeat ridership and long-term customer value.
Your digital presence, without building it yourself
TDS provides ready-to-deploy mobile apps, so you have a strong presence in the app stores while keeping full control of your branding and pricing. Riders can:
- Buy tickets instantly
- Access boarding passes anytime
- Track trip history
- Manage reservations on the go
You get the benefits of a modern travel app without the cost and complexity of custom development.
A consistent experience across every touchpoint
Your brand experience stays the same wherever customers interact with you:
- Branded websites
- Native mobile apps
- Smartwatch ticket access
- Self-service kiosks
- OTA and partner channels
- Customer service tools
Instead of a separate system for each channel, TDS keeps everything connected, so accounts, tickets, payments and history follow the rider everywhere.
Less friction at the station
Self-service tools modernize the terminal and ease staffing pressure. With kiosks and digital tools, riders can:
- Buy tickets and passes
- Retrieve reservations
- Get boarding passes instantly
- Pay by card, digital wallet or cash
The result: faster lines, fewer service interruptions and a more professional travel experience.
Built into every webstore
Every carrier webstore and app comes with:
- Apple Pay, Google Pay and all major cards, with split payment across two cards
- Saved cards with full Level 1 PCI compliance
- Trip passes in Apple Wallet and Google Wallet, with offline QR validation at boarding
- Self-service changes to dates, seats and passenger details
- Your own subdomain and branding, ADA-compliant and responsive on every device
- Native iOS and Android apps in the App Store and Google Play
Riders can also add door-to-door service, interline transfers, group travel, baggage, travel protection and priority boarding at checkout.
Why operators choose TDS for customer experience
- Higher online conversion rates
- Lower call-center volume
- Faster boarding and station throughput
- Stronger loyalty and repeat bookings
- A consistent brand across channels
- Lower cost than building custom apps and systems
Related products
Payments
Universal Payment Gateway
OTA Distribution
Retail Distribution Hub
Bus Tracker
Real-time tracking
See TDS in action.
A demo with our team, focused on the products you need, with time for your questions.